The Kraft Heinz Company Reviews
The Kraft Heinz Company Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Kraft Heinz Company reviews show a 2.1 star rating from 54 customer reviews; 50% would recommend. Consumers are mostly dissatisfied, with 73% unfavorable and 18% positive.
Key Takeaways for Future Customers
- Well known brand with some loyal users and product returns to shelves.
- Expect price level to be high and prepare for product recipe changes.
- Many customer complaints ask for solutions and faster customer service responses.
Negative Feedback / Risk Areas
- Frequent product quality and packaging defects, missing contents, and recipe changes.
- Poor customer service access, delays with refunds and coupons, and billing practices concerns.
- Availability issues for specific items and inconsistent product sizing.
Positive Feedback
Brand recognition, jobs provided, and some customers report satisfaction when favorite items return.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Kraft Heinz Company reviews show a 2.1 star rating from 54 customer reviews; 50% would recommend. Consumers are mostly dissatisfied, with 73% unfavorable and 18% positive.
Key Takeaways for Future Customers
- Well known brand with some loyal users and product returns to shelves.
- Expect price level to be high and prepare for product recipe changes.
- Many customer complaints ask for solutions and faster customer service responses.
Negative Feedback / Risk Areas
- Frequent product quality and packaging defects, missing contents, and recipe changes.
- Poor customer service access, delays with refunds and coupons, and billing practices concerns.
- Availability issues for specific items and inconsistent product sizing.
Positive Feedback
Brand recognition, jobs provided, and some customers report satisfaction when favorite items return.
Media from reviews
Charlotte, North Carolina
Where to find glass bottle Heinz ketchup?is it available in grocery stores?
The reviewer tried to contact the company before posting this review.
- - Customer seeks glass containers sold direct to consumers.
- - Glass bottles sold out at Walmart signal strong consumer interest.
I am trying to find our where your products are available in glass containers direct to consumers . I understand there was a recent glass bottle that sold out immediately at Walmart .
That should tell your company that consumers are interested in buying products in glass, for no microplastics in food or for the environment and for taste and offering healthier options to the consumer .
Many people are stopping buying plastics where they can and finding alternates where available .
Many folks like me are purging plastic in cookware and storage containers in their kitchens and also trying to buy products in glass containers vs plastics .
So maybe Heinz an offer ketchups etc in alternative glass containers to their customers! Since this is not currently available eventhough I love your Ketchhp I gave it a four star in hopes there is room for improvement for this issue.
Thanks for your time!
- Love their ketchup
- Desire glass containers for products
Preferred solution: More glass containers for their products like ketchup for their customers at the grocery store.
User's recommendation: Heinz makes a very good ketchup ! Just want it in glass containers for health of no microplastics and for the environment!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Springfield, Massachusetts
Jesus is King and I just want to customize my bottle to say Jesus. You refused but I can write Alla and Muhammad Which is definitely a one sided view.
The reviewer tried to contact the company before posting this review.
These companies don't care about the consumer and only will side against Jesus. That's their choice and will answer for it one day
Obviously you don't love Jesus and don't believe in GOD. This really doesn't matter but when you offered to customize bottles and I want my to say Jesus and you refuse that's a problem.
You are letting Muslims put what they want but not Christians.
America is a Christian bass country. We call it America!
Preferred solution: Public Apology
User's recommendation: Don't be one sided and be more mindful of all your customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eagle Grove, Iowa
Bad DeliFresh meat
The reviewer tried to contact the company before posting this review.
This was the 5th phone number I tried to reach Customer Service. The other numbers led to dead ends. I reached a human being (Ishmael) who took info & will mail me a coupon 7-10 days.
Preferred solution: Full refund
User's recommendation: Save this number!
Summerside, Prince Edward Island
Why is your company cutting back and...
Why is your company cutting back and watering down your product its basically a smoke screen with no return customers overpriced and smaller in size overall your losing the market stick with the original and give more stop ripping everyone off when will the greed end
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Please bring back the Heinz Genuine Dill pickles. I have tried every pickle on the planet and there is no comparison. Please...please...I am pickleless in Henderson Texas
- - Requests Heinz Genuine Dill pickles be brought back.
- - States no substitutes will do after trying many options.
- - Would gift jars of Heinz pickles.
Please, please please bring back the Heinz Genuine Dill pickles... I am addicted and have tried every pickle on the planet.
Nothing compares... and please don't give me other pickles to try because I promise you, I have already tried them. I actually would give jars of the Heinz Genuine Dill pickles as gifts...
please, I am begging. My email address is lauranorris425@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roseville, California
ORIGINAL MIRACLE WHIP — NOT the mayo-like miracle whop
The reviewer tried to contact the company before posting this review.
The product has changed. It does not taste good to me anymore.
It tastes too much like mayonnaise, which I cannot stand. I would like to see the old flavor come back.
Preferred solution: The original taste
User's recommendation: If you don’t like mayonnaise then don’t buy this product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rockford, Michigan
[PERSON_NAME]
- - Long-time user says Mircle Whip's taste and color changed.
- - Change is blamed on cost cuts.
- - They will not buy again and want the old version back.
I have used Mircle Whip since I was a child and my mom used it. My kids were raised on it, grands and all.
I am now 75 and will never buy it again. The taste is totally different; the color is totally different.
You may have changed it to save money, but you lost a whole family of generations in the process. Bring it back to the way it was for years.
User's recommendation: Buy the store brands, tastes like the old Miricle Whip.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer[PERSON_NAME] SIMPLY [PERSON_NAME] PURPOSELY MISLEADS consumers
[PERSON_NAME] SIMPLY tomato ketchup PURPOSELY MISLEADS consumers when it says "no artificial sweeteners" when it should say: the three grams of ADDED sweeteners are not artificial as cane sugar is used.
- Misleading consumers
User's recommendation: Be aware of the 3 grams of ADDED SUGARS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Halifax, Nova Scotia
Changing receipes for the worst
Imperial cheese is now tasteless, salty, and that's all I can taste. I was a loyal customer, but not now. I never complain, but enough is enough!
- Ruining processed food
Preferred solution: Apology
User's recommendation: dont buy
Maple Heights, Ohio
Thanks for bringing back Kraft Roka Blue Spread in a jar.. Had my mother's dip recipe from 1945 and it hasn't been the same. So grateful it's back!!!Woo Hoo
Roka Blue has been out of production for several years,my holidays haven't been the same.So happy its back
User's recommendation: Makes a fantastic dip along with Old English, garlic juice, minced onion and toasted pecans, but the Roka Blue is the crown jewel.
Life insurance verification
My mother the beneficiary of my fathers life ins policy, never received her benefits. I mailed a letter and copies of her documents to Kraft today.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFinding something in my food
The reviewer tried to contact the company before posting this review.
- - Found a piece of cotton in my food and removed it with tweezers.
- - I usually buy this product because it's good, but the cotton seemed baked in.
I found a piece of bandaid or some kind of cotton In my food. I always buy this product because they are good but today I was completely overwhelmed with this Cotten that seems to be baked into the item itself. I used tweezers to remove it
Preferred solution: I would like then to personally contact me to resolve this issue
Kelso, Washington
Sandwich spread
your associate could not answer any of my questions had no idea that you had two different kinds of sandwich spread! She kept referring me to the Canadian version!
User's recommendation: zero
Thumbs up!!
The reviewer tried to contact the company before posting this review.
Satisfactory!!!
Pleasant operator!!!
This is the most annoying part of my experience. I wont take it out on the person who had helped me. 100 symbols;come on!!!
Find hot dog relish
The reviewer tried to contact the company before posting this review.
Where can I buy Heinz hot dog relish? I have tried Shop n Save, Giant Eagle, Aldi and local supermarkets as well with no success
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am reporting a piece of debris found in my 14 oz box of Kraft mac & cheese
The reviewer tried to contact the company before posting this review.
- - I'm concerned about a product I buy for family meals.
- - Last week I taught my grandson to make mac and cheese; he began pouring before the water boiled.
I am very concerned about a product that I often purchase for my family meals. Last week I was teaching my grandson how to prepare his favorite mac and cheese.
He opened the box and started to poured the contents in a pot, when I stopped him to tell him we needed to boil water first. As we began to retu
About
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Having 2 head offices in Northfield, Illinois, and Pittsburgh, Pennsylvania, nowadays, The Kraft Heinz Company is a food processing company established as a result of Kraft Foods conglomerate and H. J. Heinz Company merger in 2015. With its net worth of more than 45 000 000 MUSD, Kraft Heinz (NASDAQ: KHC) is the 3rd largest in North America and 5th in the world food and beverages production company. Operating across more than 40 locations around the globe, Kraft Heinz offers more than 1 000 000 000 brands: Maxwell House, Velveeta, Oscar Mayer, Plasmon, and Lunchables etc.
The Kraft Heinz Company is ranked 324 out of 3190 in Food Manufacturers category
USA
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